Germain Mazda West Testimonials A sincere THANK YOU to all our favorite customers!
This Mazda location is well maintained and kept clean. The staff is kind, inviting and properly trained to cater a great service to their clients. I received service at this location twice. On my first visit I had some routine maintenance completed by Ron and the service mechanics. For my second visit Ron was able to help me again. This time, we performed some suspension and engine work that helped get my vehicle feeling new again. I was even able to get my vehicle ready for the upcoming cooler seasons. Ron and the rest of the team at Mazda have truly made my experience a pleasure. If you have a Mazda, this service center is one I highly recommend using. Thank you and I hope my review helps assist you.
I am very happy with my experience with their service center. I took my car in for it's first oil change and they did a tire rotation and full inspection of my vehicle and make it even better, they recorded all of the inspections and sent the video to my email. That makes me feel very safe with their service and definitely builds trust. Everyone is very friendly here as well. I love it!
Ron deserves a rating of 10 out of 10! Always courteous and efficient!
Ron and the rest of the team are always friendly, professional and thorough! They always go above and beyond and I know I’m getting honest feedback with any questions I have.
Quick, courteous, and a nice waiting area stocked with amenities.-
Jolie was very friendly and so helpful!
I was amazed that I was able to get my vehicle in right away for an oil change and tire rotation. Was told an hour or an hour and a half. It was ready and washed in an hour!
Had a great experience with my service. From convenient drop off and pick up of vehicle to the extremely friendly and hospitable staff. Clean environment with tons of refreshments while I waited.
Always good service. Good communication and friendly people. Good amenities while waiting on services.
I’ve had great customer service at this dealership. Everyone that I’ve worked with is very welcoming and detailed in the service provided. The video inspection and explanation of service updates is always very thorough and the service technicians are never trying to sell something that is not reasonable or can wait. I highly recommend this location!
Ron was incredibly helpful and knowledgeable. He went above and beyond to ensure I had a great experience and make sure I left with more knowledge about my Mazda 6. I highly recommend him for his excellent customer service!
I took my Mazda 5 in for the first maintenance since I bought it. It was easy - drive in, spend some time in the waiting room, drive out. Car is running great and the service report tells me all.I need to know. 😀
Girl tech is killing it, lots of personality and doesn’t seem completely drained of life. Service advisors are cool too.
Always a great experience there. They are efficient and caring and always treat me like family. Quality service and concern every time.
Very accommodating and fast good customer communication
Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us very nice explanation on the car, understand our requirement and give us test drive. Everything went smoothly and i finally bought the new car there
Place was great! Service writers were excellent as well!
I recently learned that GERMAIN Mazda West located recently 5 minutes away. This saves me a half hour of driving. They not only took care of my auto purchase after my lease expired, but I took my car in for regular maintenance and I knew the cost ahead of and it was completed. They were also kind enough to me an estimate on brakes in the future.
I thought they were great, thorough and timely! Great job Germain Mazda West!
Service at Germain was great. Jessica was really awesome and helped us get fixed up when we had an issue while on a roadtrip. The service was fast and reasonably priced. No big sales push either.
I had an appointment for an oil change, it was the day after all the car dealerships got hacked. So they had no computers working, but they took my car in immediately, it was done in a timely manner! There were no delays and everything went very smooth.
I purchased a used vehicle for my son at the Germain Mazda West location and I had a small issue with the vehicle. I contacted Management and they went above and beyond my expectations to fix the problem. I would highly recommend this location to others on future purchases. I will be shopping for my next automobile at this location.
We love taking our car here! Ron does a great job with service and letting us know an action plan for repairs.
Great service and always friendly
Jo provided fantastic friendly service & loved their video inspection of my car!
Welcome to Germain Mazda West
At Germain Mazda West, we're here to make time spent at our local auto dealer unforgettable. The moment you step through our doors, we're committed to ensuring you have a customer experience like no other.
When it comes to new and used Mazda sales that you can trust, our Mazda dealership serving Columbus, Grove City, and Hilliard, Ohio, delivers time and again. Stop by today to experience the difference Germain makes.
New Mazda Models for Sale near Columbus
If you’ve been fantasizing about driving a new Mazda and enjoying its style and performance, let’s make it happen! Our sales team can help you find exactly what you’re looking for in our new inventory. Our competitive prices and customer-first approach ensure you drive home in a Mazda you love at a price point that fits your needs.
We offer some of the most popular Mazda models, with options ranging from the Mazda CX-5 to the Mazda CX-90—and everything in between. We can help whether you're looking for a convertible, like the Mazda MX-5 Miata, or a sedan, like the Mazda3. You can also check out our car reviews to learn more about the features each model offers.
If you see a new vehicle you want to try, it’s easy to fit a test drive into your busy schedule, thanks to our virtual test drive tool. This feature allows you to explore a new Mazda car’s interior from your laptop, smartphone, or tablet—it’s like getting a sneak peek of your next driving companion!
Used and Mazda Certified Pre-Owned Vehicles
Many customers dream of owning a new car, and others want to experience the affordability and reliability of a used car. We have many options for customers of various budgets, so check out our used cars for sale to find something that fits all aspects of your life. We even have vehicles under $19K for those of you looking to follow a budget.
Plus, we have a selection of Mazda Certified Pre-Owned models, all of which have been rigorously tested and have confidence-boosting warranty coverage. What exactly are you in for with these models? Every Mazda Certified Pre-Owned vehicle has passed a 160-point inspection, so you can feel confident in the quality of the ride you choose.
They’ll come with a 12-month/12,000-mile Limited Vehicle Warranty and a 7-year/100,000-mile Limited Powertrain Warranty to protect you for the journey ahead. 24-hour Emergency Roadside Assistance will include services like jump starts, lockout assistance, towing, and more. These models will meet both Mazda’s high standards and your own.
You can learn more about the benefits of these vehicles online and then contact us with further questions. A Mazda Certified Pre-Owned ride could be yours for the long haul!
Financing Your Mazda Model
Are you curious to learn more about your Mazda lease and loan options? Speak with our Mazda financing team! They can explain the buying or leasing process and provide personalized advice. We might even have enticing Mazda specials available to help you save on your lease or purchase.
If you're ready to make your favorite model yours, you can start by applying for financing online. Our finance center team will review your information and create a list of personalized options tailored to your unique situation. We want to provide a financing experience that fits you like a glove. Whether you prefer a long-term purchase or a two-to-three-year lease, we’re here to help.
Selling your current car is another great way to add money to your new car budget. Do you want to trade in with us and send your ride to a new home? Use our Value Your Trade tool to learn your ride’s worth based on market factors and other conditions. Once you have your estimate, you can schedule an appraisal with our team and build an accurate budget.
We want you to have all the information you need as you navigate the financing experience. Don’t hesitate to ask our team any questions, and they’ll use their connections to local lenders to help you as you search for a loan.
Our Mazda Service Center
Do you love the Mazda you currently drive? To maintain it properly, visit our Mazda service center when it’s time for the next oil change, tire rotation, or other routine service. We can even handle the repairs if it’s been in a recent collision. Our trained technicians know how to care for Mazda vehicles like yours, so whatever you need, they’re here to assist in any way they can.
We want to make maintaining your Mazda feel like a pleasure, and our online service scheduler makes requesting an appointment easy. Before booking yours, take a moment to check out our service and parts specials to see if any match your needs. We want to help customers enjoy their wheels for as long as possible.
Genuine Mazda Parts and Accessories
Do you have a DIY project planned? At our Mazda dealership, we proudly stock original equipment manufacturer (OEM) Mazda parts and accessories that will keep your sedan or SUV running smoothly for years and miles to come. These parts come from the same people who made your ride, ensuring an optimal fit.
Our accessories selection can also help you ensure your ride fits your lifestyle. Maybe you want cargo accessories to help you stay organized when you go camping with the family. You could get towing accessories to ensure your Mazda is ready to bring your gear or find floor mats to keep your cabin clean in various weather conditions.
Our parts center team can help you find what you need to succeed.
Visit Our Mazda Dealership in Columbus
If you're looking for a fun-loving Mazda vehicle near Columbus, Grove City, and Hilliard, OH, or want to maintain the one you already own, visit us at Germain Mazda West. Our dealership team is here to assist you throughout every step of your ownership journey.
So, don't wait! Visit us today for all your Mazda needs.
Germain Mazda West Columbus, OH
1345 Auto Mall Parkway, Columbus, OH 43228
Hours
Sales
- Monday - Thursday: 9:00 AM - 8:00 PM
- Friday - Saturday: 9:00 AM - 6:00 PM
Service
- Monday - Friday: 7:30 AM - 5:30 PM
- Saturday: 8:00 AM - 2:00 PM