Germain Mazda West Testimonials A sincere THANK YOU to all our favorite customers!
Very good service with warm and friendly sales person. They reached out soon after i searched and signed up ion the website. After i schedule the visit, Philip, who is the sales person for me, give us very nice explanation on the car, understand our requirement and give us test drive. Everything went smoothly and i finally bought the new car there
Connor was the best Mazda salesperson I’ve ever met, this is my 3rd leased Mazda and I feel like I can compare. He explained everything in detail, and was really focused on what I was looking for and my budget. Will be coming back in 3 years to lease my next car with him 💯
I love my car Mazda cx5 is the best Mazda west and Connor were very helpful and informative I really enjoyed the experience
Everyone was wonderful to work with from start to finish! Don G. was my salesman, He was awesome and took his time explaining everything to me, very patient!
Great people working in this dealership, I am so happy with my purchase, thank you Skyler for going above and beyond for us, we appreciate you.
I’m financing a new car for possibly 60 months. Glad to help others (Mazda) financially. By the way, we like the new MX-5 immensely. All at dealership nice, courteous & helpful. Second Mx-5 as a matter of fact. Other, 2018, Philippines.
Skyler & Ashley were so kind and friendly, I would always go back Thank you so much for all that you do you made me fill like home. I really do appreciate you both.... Mazda is the place to be!!!
Everybody is friendly and professional. I always feel welcomed and the service is fast. Keep up the good work!
ron and the entire service department were amazing. they were fair, honest , and helped this single mom out in ways they will never know. i am so grateful for my experience. highly recommend!!
This was the best car buying experience I’ve ever had. Friendly and knowledgeable staff.
They were amazing!!! Skyler and the manager did everything and beyond to help!!!! Skylers Excellent addition to the mazda team
A review for my recent truck purchase at Germain Mazda West was requested so here is my experience. I bought a 2014 Dodge Ram Laramie 1500 4WD V8 Crew Cab on 9/6/23. The service and attention to my interest in vehicle information was excellent. My salesman was Shauon Rogers who is interesting, professional, knowledgeable and friendly. He showed me a couple trucks on the Germain Mazda lot and we drove around to see what was on other Germain dealerships in the area. During my time at Shauon’s desk a couple people stopped by to introduce themselves and welcome me - I liked that - Brian Wehmeyer, Sales Mgr and Kyra Kanicki, Internet Sales Specialist. I also appreciated that a bit of negotiation was not out of the question. We came to agreement on a price with my trade but I was giving them two sets of keys with my trade in but the truck I was buying only had one key fob. Brian and Shauon agreed to have their 3rd party locksmith make a duplicate key (fob) for me - greatly appreciated by me. We reached a purchase agreement and Shauon had the 2014 Dodge truck washed, filled the tank with gas and moved my license plate - very nice. Kyra Kanicki who is organized and professional prepared and processed all the paperwork and she said to call her if I had any questions or problems getting the title. Everything with Kyra went smoothly and I got the title promptly. After taking possession of the truck, I found that the wheels have a wheel lock on each. Typically the wheel lock tool permitting removal would be in the truck but I couldn't find one. Also when service was preparing this truck for sale - wipers, filters, oil change, etc they accidentally wrote the wrong mileage on their service documents - they wrote 75,531 but correct mileage is 120,258. So when Carfax received the service report from Germain Mazda West they flagged the vehicle report as mileage inconsistency/possible mileage rollback. There is a note on the Carfax report that says the dealership should contact Carfax to let them know if this is what the odometer shows or was this a clerical error. Ron Pineda, Germain Mazda West Service Manager contacted me about having the duplicate key made and I talked to him about the wheel locks and the Carfax report on the mileage discrepancy. Ron, who is very friendly and professional, asked if I would be able to bring my truck into the service department and he said he would get my 2nd key fob made, get the wheel locks off and replace them with regular lug nuts and he would also contact Carfax to correct the mileage error. I did this and he gave me a loaner vehicle to get back home which was extremely convenient as I had no wife or kids to follow me and bring me back home. A couple days later Ron called and said everything I was concerned about has been taken care of. I picked up my truck and am fully satisfied. Shauon has also followed up several times after the sale to make sure I had no problems or complaints. This is a great dealership and the people I dealt with make it so, Shauon, Brian, Kyra, and Ron. A couple recommendations I would make are get business cards for Ron and Shauon and put their picture, position, and contact info on the dealership web site under the "About Us . . . Meet the Staff". I also bought a 2018 Jeep Compass Trailhawk from Germain Kia on 8/4/23 and prior to that I bought a Scion at Germain Toyota. Bradley Thomas Pataskala, OH
Conor O’Leary was immensely helpful without being pushy. This was an excellent car buying experience. He explained every thing and invited us back if we had any questions. We couldn’t be happier.
Kristopher is an exceptional salesman. I like his sales style. He is very courteous and tool the time necessary to cover all of the details of the sale.
Jessica went above and beyond to help me get my car serviced. She addressed every concern and made the whole process as convenient as possible. By far the best experience I've had getting work done on my car. Thank you!
It was my first time at a Mazda dealership, particularly Germain Mazda West…….when the need arises, I’ll go there again!!
Salesman professional and courteous. Would buy there in the future. Did not like the fact they did not have a warranty program on used vehicles.
Great customer service! We had to get a loaner vehicle due to waiting on parts for a recall and Ron went above and beyond! He kept us updated on our car’s progress and was super nice. Shout out to Ron!
Germain mazda west provided simple and fast service! I was given a verity of service options for my vehicle and they made it very easy to take care of it.
Welcome to Germain Mazda West
At Germain Mazda West, we're here to make time spent at our local auto dealer unforgettable. The moment you step through our doors, we're committed to ensuring you have a customer experience like no other.
When it comes to new and used Mazda sales that you can trust, our Mazda dealership serving Columbus, Grove City, and Hilliard, Ohio, delivers time and again. Stop by today to experience the difference Germain makes.
New Mazda Models for Sale near Columbus
If you’ve been fantasizing about driving a new Mazda and enjoying its style and performance, let’s make it happen! Our sales team can help you find exactly what you’re looking for in our new inventory. Our competitive prices and customer-first approach ensure you drive home in a Mazda you love at a price point that fits your needs.
We offer some of the most popular Mazda models, with options ranging from the Mazda CX-5 to the Mazda CX-90—and everything in between. We can help whether you're looking for a convertible, like the Mazda MX-5 Miata, or a sedan, like the Mazda3. You can also check out our car reviews to learn more about the features each model offers.
If you see a new vehicle you want to try, it’s easy to fit a test drive into your busy schedule, thanks to our virtual test drive tool. This feature allows you to explore a new Mazda car’s interior from your laptop, smartphone, or tablet—it’s like getting a sneak peek of your next driving companion!
Used and Mazda Certified Pre-Owned Vehicles
Many customers dream of owning a new car, and others want to experience the affordability and reliability of a used car. We have many options for customers of various budgets, so check out our used cars for sale to find something that fits all aspects of your life. We even have vehicles under $19K for those of you looking to follow a budget.
Plus, we have a selection of Mazda Certified Pre-Owned models, all of which have been rigorously tested and have confidence-boosting warranty coverage. What exactly are you in for with these models? Every Mazda Certified Pre-Owned vehicle has passed a 160-point inspection, so you can feel confident in the quality of the ride you choose.
They’ll come with a 12-month/12,000-mile Limited Vehicle Warranty and a 7-year/100,000-mile Limited Powertrain Warranty to protect you for the journey ahead. 24-hour Emergency Roadside Assistance will include services like jump starts, lockout assistance, towing, and more. These models will meet both Mazda’s high standards and your own.
You can learn more about the benefits of these vehicles online and then contact us with further questions. A Mazda Certified Pre-Owned ride could be yours for the long haul!
Financing Your Mazda Model
Are you curious to learn more about your Mazda lease and loan options? Speak with our Mazda financing team! They can explain the buying or leasing process and provide personalized advice. We might even have enticing Mazda specials available to help you save on your lease or purchase.
If you're ready to make your favorite model yours, you can start by applying for financing online. Our finance center team will review your information and create a list of personalized options tailored to your unique situation. We want to provide a financing experience that fits you like a glove. Whether you prefer a long-term purchase or a two-to-three-year lease, we’re here to help.
Selling your current car is another great way to add money to your new car budget. Do you want to trade in with us and send your ride to a new home? Use our Value Your Trade tool to learn your ride’s worth based on market factors and other conditions. Once you have your estimate, you can schedule an appraisal with our team and build an accurate budget.
We want you to have all the information you need as you navigate the financing experience. Don’t hesitate to ask our team any questions, and they’ll use their connections to local lenders to help you as you search for a loan.
Our Mazda Service Center
Do you love the Mazda you currently drive? To maintain it properly, visit our Mazda service center when it’s time for the next oil change, tire rotation, or other routine service. We can even handle the repairs if it’s been in a recent collision. Our trained technicians know how to care for Mazda vehicles like yours, so whatever you need, they’re here to assist in any way they can.
We want to make maintaining your Mazda feel like a pleasure, and our online service scheduler makes requesting an appointment easy. Before booking yours, take a moment to check out our service and parts specials to see if any match your needs. We want to help customers enjoy their wheels for as long as possible.
Genuine Mazda Parts and Accessories
Do you have a DIY project planned? At our Mazda dealership, we proudly stock original equipment manufacturer (OEM) Mazda parts and accessories that will keep your sedan or SUV running smoothly for years and miles to come. These parts come from the same people who made your ride, ensuring an optimal fit.
Our accessories selection can also help you ensure your ride fits your lifestyle. Maybe you want cargo accessories to help you stay organized when you go camping with the family. You could get towing accessories to ensure your Mazda is ready to bring your gear or find floor mats to keep your cabin clean in various weather conditions.
Our parts center team can help you find what you need to succeed.
Visit Our Mazda Dealership in Columbus
If you're looking for a fun-loving Mazda vehicle near Columbus, Grove City, and Hilliard, OH, or want to maintain the one you already own, visit us at Germain Mazda West. Our dealership team is here to assist you throughout every step of your ownership journey.
So, don't wait! Visit us today for all your Mazda needs.
Germain Mazda West Columbus, OH
1345 Auto Mall Parkway, Columbus, OH 43228
Hours
Sales
- Monday - Thursday: 9:00 AM - 8:00 PM
- Friday - Saturday: 9:00 AM - 6:00 PM
Service
- Monday - Friday: 7:30 AM - 5:30 PM
- Saturday: 8:00 AM - 2:00 PM