Staff

John Bechtel

John Bechtel

Experience Guide

Certified
67 Reviews
View Bio
Jo Carroll

Jo Carroll

Detailer
66 Reviews
View Bio
Ron Pineda

Ron Pineda

Service Advisor

Certified
61 Reviews
View Bio
Cameron Allen

Cameron Allen

Sales Manager
55 Reviews
View Bio
Ashley Buzzelli

Ashley Buzzelli

General Manager
47 Reviews
View Bio
Efrain Hidalgo

Efrain Hidalgo

Parts Associate
39 Reviews
View Bio
Skyler Pollock

Skyler Pollock

Experience Guide
33 Reviews
View Bio
Philip Ramirez

Philip Ramirez

Experience Guide
31 Reviews
View Bio
Connor Langlois

Connor Langlois

Internet Manager
19 Reviews
View Bio
Ian Napier

Ian Napier

Business Manager
18 Reviews
View Bio
Michael O'Brien

Michael O'Brien

Experience Guide
18 Reviews
View Bio
Jessica Dalton

Jessica Dalton

Service Manager
11 Reviews
View Bio
Nicholas Kerr

Nicholas Kerr

Sales Manager
11 Reviews
View Bio
Kyra Kanicki

Kyra Kanicki

Acquisition Specialist
10 Reviews
View Bio
Eric Henry

Eric Henry

Experience Guide
9 Reviews
View Bio
Andrew Mathias

Andrew Mathias

Parts Manager
9 Reviews
View Bio
Jacob Warden

Jacob Warden

Experience Guide
7 Reviews
View Bio
Joanna McRae

Joanna McRae

Service Advisor
3 Reviews
View Bio
Collin Binegar

Collin Binegar

Internet Sales
2 Reviews
View Bio
Logan Meszaros

Logan Meszaros

Experience Guide
1 Review
View Bio
Breanna Moreland

Breanna Moreland

Internet Sales
1 Review
View Bio
Regan Ward

Regan Ward

Internet Sales
1 Review
View Bio
Joslyn Dowell

Joslyn Dowell

Internet Sales
View Bio
Amy Dugger

Amy Dugger

Service Advisor
View Bio
Sherri Padilla

Sherri Padilla

Experience Guide
View Bio
John Bechtel

John Bechtel

Experience Guide

67 Reviews
Certified
Contact Me
Dealership Experience 2 years
Industry Experience 9 years 3 months
Car buying should be exciting—not stressful. I pride myself on being approachable, patient, and ready to help you find exactly what you need.
Recent Reviews

Sep 24, 2026

Dealership Rating
Employee Rating

John was super friendly and worked with us to get us the

John was super friendly and worked with us to get us the best deal possible.

Sep 09, 2026

Dealership Rating
Employee Rating

My experience with Germain Mazda West was a very

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

Aug 28, 2026

Dealership Rating
Employee Rating

John was very helpful, patient and informative during the

John was very helpful, patient and informative during the whole process. Truly enjoyed our experience!

Aug 06, 2026

Dealership Rating
Employee Rating

John was so helpful and made my car buying experience

John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car!

Aug 06, 2026

Dealership Rating
Employee Rating

John was so helpful and made my car buying experience

John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car!

View More Reviews on DealerRater
Jo Carroll

Jo Carroll

Detailer
Dealership Experience 4 years 4 months
Industry Experience 4 years 4 months
Hi, I'm Jo! I'm the resident Miata enthusiast and knowledgeable of all things Mazda. I've been in the industry for almost 4 years and always enjoy helping people love their vehicle. Whether you've had your car for 6 years or 6 months, I can help you keep your Mazda in top shape! When I am not at work, I enjoy frequenting Columbus Crew games with my family, playing with my cat Pippa, and attending concerts ᓚ₍⑅^..^₎♡
Recent Reviews

Jun 07, 2026

Dealership Rating
Employee Rating

Fast and well trained staff.

Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area.

May 16, 2026

Dealership Rating
Employee Rating

They were great.

They were great. They promised to fix my car in the time frame what they said.

May 16, 2026

Dealership Rating
Employee Rating

Very friendly and interactive customer service.

Very friendly and interactive customer service. Answered my questions and kept me informed of progress as the work was done.

May 14, 2026

Dealership Rating
Employee Rating

Friendly, courteous service department.

Friendly, courteous service department. Ron keeps customers informed and makes good recommendations based on tech assessments.

Apr 28, 2026

Dealership Rating
Employee Rating

Excellent service, attention to detail, provide vehicle

Excellent service, attention to detail, provide vehicle while mine was being serviced! I love everything about this dealership!

View More Reviews on DealerRater
Ron Pineda

Ron Pineda

Service Advisor

61 Reviews
Certified
Recent Reviews

Jul 28, 2026

Dealership Rating
Employee Rating

Ron, Sam, Jess and the rest of the team at the service

Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently for my oil changes and they treat me like family every time I'm in! I always want Sam to take my car for service appts (I'm sure everyone else is great too - she's just my girl!) and she always does such a fantastic and thorough job. Recently I traded my old CX-5 for a new one and worked with Skyler. He was super easy to work with and not pushy at all! It made the overall purchase experience super smooth. No one likes buying a new car, but Skyler made it less terrible haha! My husband and I have both been so impressed with Germain Mazda West! They truly care and it really shows! We have bought multiple Mazda's from them and will continue to do so! I can not say enough great things about them!

Jun 25, 2026

Dealership Rating
Employee Rating

I love going to Germain Mazda West that's where I

I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris

Jun 07, 2026

Dealership Rating
Employee Rating

Fast and well trained staff.

Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area.

May 30, 2026

Dealership Rating
Employee Rating

Mike was great in handling my new car experience!

Mike was great in handling my new car experience! He was excellent in showing me all the new features.

May 30, 2026

Dealership Rating
Employee Rating

Ron is great, my car was serviced timely and they were

Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection.

View More Reviews on DealerRater
Cameron Allen

Cameron Allen

Sales Manager
Dealership Experience 5 years 2 months
Industry Experience 8 years 2 months
Hi, I’m Cameron—originally from the small town of Lewiston, NY, just outside Niagara Falls. I’m a lifelong fan of the Buffalo Bills and Sabres, and I bring that same hometown pride, energy, and commitment into everything I do. I’ve spent years in the automotive industry building strong customer relationships, and I’ve carried those skills into my current role as a Sales Manager. My goal is simple: to make your car buying experience easy, honest, and enjoyable. Whether you’re shopping for your first car or your dream car, I’m here to help you find the right fit with zero pressure and full support. Outside the dealership, I’m an avid golfer and roller hockey player—and when I’m not on the course or the rink, I’m spending time with my Australian Shepherd, Lenora. She keeps me on my toes and reminds me daily of the importance of loyalty, energy, and enthusiasm—traits I bring into my work every day. If you're looking for a smooth, stress-free car buying experience, let’s connect!
Recent Reviews

Sep 09, 2026

Dealership Rating
Employee Rating

My experience with Germain Mazda West was a very

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

Aug 06, 2026

Dealership Rating
Employee Rating

John was so helpful and made my car buying experience

John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car!

Aug 06, 2026

Dealership Rating
Employee Rating

John was so helpful and made my car buying experience

John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car!

Jun 28, 2026

Dealership Rating
Employee Rating

I had a great experience in my 2 visits.

I had a great experience in my 2 visits. I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staff was extremely friendly and informative.

Jun 24, 2026

Dealership Rating
Employee Rating

I did not work with Cameron Allen in person.

I did not work with Cameron Allen in person. I worked with Skyler Pollock, who was wonderful. Ian Napier was also so very helpful.

View More Reviews on DealerRater
Ashley Buzzelli

Ashley Buzzelli

General Manager
Dealership Experience 3 years
Industry Experience 9 years 10 months
Hi - I'm Ashley! I’m a dedicated general manager with a decade of experience in the automotive industry, having started my career in 2016. Before moving into general management, I worked as a sales consultant, sales manager and finance manager, giving me a well-rounded background in both sales and finance. I take pride in delivering exceptional service to all of our guests and always strive to exceed expectations. I grew up locally and am a passionate supporter of THE Ohio State Buckeyes and the Cleveland Browns. Outside of work, I enjoy long walks, boating, kayaking, football, live music, and weekend trips. I love spending quality time with my husband and our two dogs, whether we’re exploring new places or just relaxing outdoors. If you're looking for a car-buying experience that's honest, knowledgeable, and focused on your needs, reach out today - we would love the opportunity to work with you!
Recent Reviews

Sep 03, 2026

Dealership Rating
Employee Rating

Ashley and Philip were very transparent with us

Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible!

Aug 25, 2026

Dealership Rating
Employee Rating

Jacob was upfront, polite, patient, and knowledgeable.

Jacob was upfront, polite, patient, and knowledgeable. He was easy to work with, and I would feel comfortable recommending him to others.

Jul 13, 2026

Dealership Rating
Employee Rating

From start to finish, our experience with Germain Mazda

From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and honestly fun!

Jul 07, 2026

Dealership Rating
Employee Rating

I would like to thank Mike and the team at Germain Mazda

I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible.

May 12, 2026

Dealership Rating
Employee Rating

Couldn't be happier with my car.

Couldn't be happier with my car. The service was fantastic!! Jacob was the best! Will definitely recommend to anyone looking for a car

View More Reviews on DealerRater
Efrain Hidalgo

Efrain Hidalgo

Parts Associate
Dealership Experience 2 years 2 months
Industry Experience 5 years 2 months
I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.
Recent Reviews

Jul 01, 2026

Dealership Rating
Employee Rating

Very professional All staff very professional,

Very professional All staff very professional, knowledgeable and friendly. I will go back. And recommend to others

Jun 27, 2026

Dealership Rating
Employee Rating

Great, fast and friendly Everyone was courteous,

Great, fast and friendly Everyone was courteous, attentive, and genuinely cared about providing great customer service

Jun 25, 2026

Dealership Rating
Employee Rating

I love going to Germain Mazda West that's where I

I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris

Jun 23, 2026

Dealership Rating
Employee Rating

Very friendly.

Very friendly. got the work done timely. washed my car for me. very clean lobby?

Jun 07, 2026

Dealership Rating
Employee Rating

Fast and well trained staff.

Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area.

View More Reviews on DealerRater
Skyler Pollock

Skyler Pollock

Experience Guide
Recent Reviews

Aug 21, 2026

Dealership Rating
Employee Rating

I had a great experience.

I had a great experience. I emailed their team to open a price negotiation and their reply was quick and reasonable. They scheduled me for a test drive which went smoothly and they never tried to change or complicate the deal we had agreed upon by email. Connor was great by email and Skyler was a great salesperson for the drive and purchase.

Jul 28, 2026

Dealership Rating
Employee Rating

Ron, Sam, Jess and the rest of the team at the service

Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently for my oil changes and they treat me like family every time I'm in! I always want Sam to take my car for service appts (I'm sure everyone else is great too - she's just my girl!) and she always does such a fantastic and thorough job. Recently I traded my old CX-5 for a new one and worked with Skyler. He was super easy to work with and not pushy at all! It made the overall purchase experience super smooth. No one likes buying a new car, but Skyler made it less terrible haha! My husband and I have both been so impressed with Germain Mazda West! They truly care and it really shows! We have bought multiple Mazda's from them and will continue to do so! I can not say enough great things about them!

Jun 25, 2026

Dealership Rating
Employee Rating

I love going to Germain Mazda West that's where I

I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris

Jun 17, 2026

Dealership Rating
Employee Rating

We had a great experience purchasing our new 2026 Mazda

We had a great experience purchasing our new 2026 Mazda CX-50. Skyler was extremely personable and made the entire experience quite enjoyable!

Jun 07, 2026

Dealership Rating
Employee Rating

Skyler was fantastic and showed me all details of the car

Skyler was fantastic and showed me all details of the car during and after the sale. Go Skyler!!! Love my new red Miata!!!

View More Reviews on DealerRater
Philip Ramirez

Philip Ramirez

Experience Guide
Contact Me
Dealership Experience 4 years 4 months
Industry Experience 6 years 6 months
Hey I'm Philip (or Felipe if you speak Spanish.) I was born and raised in Los Angeles and have been in Columbus since I was 12. I’ve been in the car business for over 5 years now and my enjoyment of cars hasn’t faded. I loved most things automotive coming into the business and now alongside selling them, I am also learning how to fix them. I pride myself on being knowledgeable and helping to guide my clients to the right vehicle for them. Other than cars, I am passionate about soccer (football.) I follow 2 leagues and teams closely: the MLS and Premier League, as well as the Columbus Crew and Arensal.
Recent Reviews

Sep 03, 2026

Dealership Rating
Employee Rating

Ashley and Philip were very transparent with us

Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible!

Jul 13, 2026

Dealership Rating
Employee Rating

From start to finish, our experience with Germain Mazda

From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and honestly fun!

Jun 28, 2026

Dealership Rating
Employee Rating

Our salesperson phillip was very nice and talkative.

Our salesperson phillip was very nice and talkative. I love the car and it drives nice and seems very reliable.

May 14, 2026

Dealership Rating
Employee Rating

Friendly, courteous service department.

Friendly, courteous service department. Ron keeps customers informed and makes good recommendations based on tech assessments.

Apr 23, 2026

Dealership Rating
Employee Rating

Checking in and dropping off my car was super seamless

Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable.

View More Reviews on DealerRater
Connor Langlois

Connor Langlois

Internet Manager
Dealership Experience 4 years
Connor Langlois – Automotive Specialist in Columbus, OH Originally from Syracuse, NY, I moved to Columbus in 2022 and brought my passion for great customer service with me. I’m all about making the car-buying process easy, honest, and enjoyable. One of my proudest moments was helping a young family find their perfect SUV—it’s experiences like that that make this job so rewarding. Outside of work, you’ll find me exploring the city with my Mini Australian Shepherd, Harper. If you’re in the market for a new ride, I’d love to help you find the right fit!
Recent Reviews

Sep 09, 2026

Dealership Rating
Employee Rating

My experience with Germain Mazda West was a very

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

Aug 21, 2026

Dealership Rating
Employee Rating

I had a great experience.

I had a great experience. I emailed their team to open a price negotiation and their reply was quick and reasonable. They scheduled me for a test drive which went smoothly and they never tried to change or complicate the deal we had agreed upon by email. Connor was great by email and Skyler was a great salesperson for the drive and purchase.

Jul 25, 2026

Dealership Rating
Employee Rating

John was very helpful, and he made the process as smooth

John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor.

May 17, 2026

Dealership Rating
Employee Rating

Everything helped out tremendously!

Everything helped out tremendously! The stock is good and the prices are reasonable. One could easily find a car here to purchase and get walked through every step

May 16, 2026

Dealership Rating
Employee Rating

The entire team at the dealership was professional,

The entire team at the dealership was professional, friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A special thank you to Mike for keeping me updated throughout the process and making sure everything was ready for me. I truly appreciated the excellent customer service and communication.

View More Reviews on DealerRater
Ian Napier

Ian Napier

Business Manager
Dealership Experience 10 months
Hello, my name is Ian, and I'm the Business Manager here at Germain Mazda West. One aspect of my job that I love the most is being able to meet and interact with new people from all walks of life. It's really fun being able to learn at least one new thing from every person I meet! In my personal life I enjoy golf, warm weather and spending quality time with my family at home.
Recent Reviews

Sep 09, 2026

Dealership Rating
Employee Rating

My experience with Germain Mazda West was a very

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

Sep 09, 2026

Dealership Rating
Employee Rating

Germain Mazda West was a great experience.

Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted.

Sep 06, 2026

Dealership Rating
Employee Rating

Mike was great with helping with the final decision for

Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both!

Sep 03, 2026

Dealership Rating
Employee Rating

Ashley and Philip were very transparent with us

Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible!

Jul 25, 2026

Dealership Rating
Employee Rating

John was very helpful, and he made the process as smooth

John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor.

View More Reviews on DealerRater
Michael O'Brien

Michael O'Brien

Experience Guide
Contact Me
Industry Experience 8 years 10 months
For the past 8 years, I’ve dedicated my career to providing reliable guidance and a no-pressure approach to car buying. I strive to build trust with every customer by delivering honest information and exceptional service.
Recent Reviews

Sep 09, 2026

Dealership Rating
Employee Rating

Germain Mazda West was a great experience.

Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted.

Sep 06, 2026

Dealership Rating
Employee Rating

Mike was great with helping with the final decision for

Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both!

Jul 07, 2026

Dealership Rating
Employee Rating

I would like to thank Mike and the team at Germain Mazda

I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible.

May 16, 2026

Dealership Rating
Employee Rating

The entire team at the dealership was professional,

The entire team at the dealership was professional, friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A special thank you to Mike for keeping me updated throughout the process and making sure everything was ready for me. I truly appreciated the excellent customer service and communication.

May 02, 2026

Dealership Rating
Employee Rating

We were pleased with the high-quality service exhibited

We were pleased with the high-quality service exhibited by every employee with whom we interacted.

View More Reviews on DealerRater
Jessica Dalton

Jessica Dalton

Service Manager
Dealership Experience 5 years 4 months
Industry Experience 31 years 3 months
Hi, I'm Jess! I have been in the automotive industry for 31 years now and spent 17 years of that as a technician. I enjoy spending quality time with my friends and family. I also love to golf, travel and spend time outdoors. I am also ready for grandbabies LOL! I pride myself in providing excellent customer service and taking great care of you and your vehicle. Come see us today!
Recent Reviews

Jul 28, 2026

Dealership Rating
Employee Rating

Ron, Sam, Jess and the rest of the team at the service

Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently for my oil changes and they treat me like family every time I'm in! I always want Sam to take my car for service appts (I'm sure everyone else is great too - she's just my girl!) and she always does such a fantastic and thorough job. Recently I traded my old CX-5 for a new one and worked with Skyler. He was super easy to work with and not pushy at all! It made the overall purchase experience super smooth. No one likes buying a new car, but Skyler made it less terrible haha! My husband and I have both been so impressed with Germain Mazda West! They truly care and it really shows! We have bought multiple Mazda's from them and will continue to do so! I can not say enough great things about them!

Jun 23, 2026

Dealership Rating
Employee Rating

Great service and easy to work with Very efficient buying

Great service and easy to work with Very efficient buying process and very helpful team

May 30, 2026

Dealership Rating
Employee Rating

Ron is great, my car was serviced timely and they were

Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection.

May 17, 2026

Dealership Rating
Employee Rating

Everything helped out tremendously!

Everything helped out tremendously! The stock is good and the prices are reasonable. One could easily find a car here to purchase and get walked through every step

May 12, 2026

Dealership Rating
Employee Rating

Everything was great!

Everything was great! I love that you give my car a car wash, and the staff are always very friendly and helpful.

View More Reviews on DealerRater
Nicholas Kerr

Nicholas Kerr

Sales Manager
Dealership Experience 10 months
Industry Experience 7 years 3 months
Hello! I believe the buying process should be straight forward, simple, and quick. I truly love helping someone find the right vehicle for their wants and needs. Outside of work I like to watch the Buckeyes, Blue Jackets, Crew, and Browns; as well as hang out with my family.
Recent Reviews

Jun 29, 2026

Dealership Rating
Employee Rating

John and team were delightful start to finish even if by

John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience.

Jun 28, 2026

Dealership Rating
Employee Rating

Our salesperson phillip was very nice and talkative.

Our salesperson phillip was very nice and talkative. I love the car and it drives nice and seems very reliable.

Jun 27, 2026

Dealership Rating
Employee Rating

Very clean, welcoming and everyone was very helpful Was a

Very clean, welcoming and everyone was very helpful Was a great atmosphere for me to be in.

Jun 23, 2026

Dealership Rating
Employee Rating

Attentive to my questions and concerns.

Attentive to my questions and concerns. Explained using the navigation system with my cell phone. Friendly and prompt communication. I always felt respected and appreciated.

May 29, 2026

Dealership Rating
Employee Rating

Welcoming.

Welcoming. Amazing people. So friendly and very helpful. The care, the time, the comfortability of the whole experience was amazing. Look forward to recommending to everyone I know!

View More Reviews on DealerRater
Kyra Kanicki

Kyra Kanicki

Acquisition Specialist
Dealership Experience 3 years 8 months
Industry Experience 3 years 8 months
Hello, my name is Kyra and I am the Acquisition Specialist at Germain Mazda West, where I specialize in appraising vehicles and helping customers stay informed about their vehicle’s current market value. My goal is to provide honest, transparent information so customers fully understand their options when it comes to trading or selling their vehicle. I pride myself on being a helpful resource to my customers - I'm on your team! Whether you're ready to upgrade now or simply explore your options, I am here to provide guidance, answer questions, and help make the process easy and stress-free. I look forward to assisting you!
Recent Reviews

May 30, 2026

Dealership Rating
Employee Rating

Ron is great, my car was serviced timely and they were

Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection.

Jul 23, 2025

Dealership Rating
Employee Rating

I purchased car in March with promise of some minor

I purchased car in March with promise of some minor repairs. It took 4 months to get it done

Jul 06, 2025

Dealership Rating
Employee Rating

The best car experience in years, highly recommend the

The best car experience in years, highly recommend the store and the entire staff! Great place

Jun 28, 2025

Dealership Rating
Employee Rating

Clean efficient courteous and services my car in a timely

Clean efficient courteous and services my car in a timely manner and provided great customer service

Jun 28, 2025

Dealership Rating
Employee Rating

They were friendly and fast .

They were friendly and fast . I will recommend some friends to try Mazda. It’s my first time using Mazda

View More Reviews on DealerRater
Eric Henry

Eric Henry

Experience Guide
Contact Me
Dealership Experience 1 years 6 months
Industry Experience 20 years 5 months
Hi, I'm Eric Henry! I have been in the car business for over 20 years. I'm known for being customer-service driven and believe buying a car should be straightforward, honest, and stress-free. I focus on listening first, giving real answers, and helping people find a vehicle that truly fits their needs. Building long-term relationships with my customers is what I enjoy most about the job. Outside of work, I am a big sports fan who enjoys following games, staying active, and talking sports whenever I get the chance. Experience, trust, and people always come first.
Recent Reviews

May 31, 2026

Dealership Rating
Employee Rating

Professional, courteous, friendly transparent Process

Professional, courteous, friendly transparent Process was seamless and efficient Staff were attentive and respectful. There were no surprises

Apr 23, 2026

Dealership Rating
Employee Rating

Checking in and dropping off my car was super seamless

Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable.

Apr 11, 2026

Dealership Rating
Employee Rating

Friendly and personable staff, very professional, overall

Friendly and personable staff, very professional, overall great experience! I’ve worked with Philip, Eric and Ron, and all the experiences have been excellent

Mar 13, 2026

Dealership Rating
Employee Rating

We were impressed with the knowledge and professional way

We were impressed with the knowledge and professional way Eric and everyone treated us at the dealership. We will definitely tell our friends and family.

Feb 22, 2026

Dealership Rating
Employee Rating

Sales team particularly Eric And Connor were very patient

Sales team particularly Eric And Connor were very patient , courteous and provided all details in helping us pick our vehicle Within our budget

View More Reviews on DealerRater
Andrew Mathias

Andrew Mathias

Parts Manager
Dealership Experience 1 years 6 months
Industry Experience 25 years 4 months
Hi everyone, I'm Andrew Mathias. I've been in the automotive industry since 2001, and over the years I've developed a deep passion for the car business and really value the relationships and experiences this industry brings. Outside of work, I'm a proud husband and father to a wonderful son. I enjoy spending my free time with my family, getting out on the golf course, and enjoying the outdoors whenever I can. I look forward to helping you with any of your Mazda part needs.
Recent Reviews

Jun 26, 2026

Dealership Rating
Employee Rating

N/A Don't wish to N/A ?

N/A Don't wish to N/A ?? ?? Okey the work was done good. Wonderful Work

Jun 13, 2026

Dealership Rating
Employee Rating

Great Alway get the best service Ron is the best always

Great Alway get the best service Ron is the best always great service attention to detail

Jun 13, 2026

Dealership Rating
Employee Rating

Always very polite, explains everything including the

Always very polite, explains everything including the video taken of the service dept, invites us to have coffee snacks.

Jun 01, 2026

Dealership Rating
Employee Rating

Just moved to the area, and this was our first service

Just moved to the area, and this was our first service appointment. Will continue in the future. Excellent job.

May 16, 2026

Dealership Rating
Employee Rating

Very friendly and interactive customer service.

Very friendly and interactive customer service. Answered my questions and kept me informed of progress as the work was done.

View More Reviews on DealerRater
Jacob Warden

Jacob Warden

Experience Guide
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 6 years 3 months
Hello - I'm Jacob! I have been working in the automotive industry since 2020, building on a lifelong passion for vehicles that began at a young age while working alongside my father. Those early experiences shaped my strong work ethic and appreciation for quality craftsmanship. Family is very important to me, and as a husband and father, I value integrity, trust, and long-term relationships—principles I bring to every customer interaction. I look forward to working with you!
Recent Reviews

Aug 25, 2026

Dealership Rating
Employee Rating

Jacob was upfront, polite, patient, and knowledgeable.

Jacob was upfront, polite, patient, and knowledgeable. He was easy to work with, and I would feel comfortable recommending him to others.

May 12, 2026

Dealership Rating
Employee Rating

Couldn't be happier with my car.

Couldn't be happier with my car. The service was fantastic!! Jacob was the best! Will definitely recommend to anyone looking for a car

Apr 12, 2026

Dealership Rating
Employee Rating

So nice to have great service nowadays as a senior

So nice to have great service nowadays as a senior looking for a car with my income and all the help it I s just wonderful I so appreciate it also there should be programs for seniors on a fixed income and you know seniors start at age 55 now

Nov 12, 2025

Dealership Rating
Employee Rating

Very pleased with the car and the people who helped me

Very pleased with the car and the people who helped me get the car..couldn't ask for better helh

Oct 29, 2025

Dealership Rating
Employee Rating

From our moment of arrival until our purchase was

From our moment of arrival until our purchase was completed, we were treated as honored guests to the very nice facility.

View More Reviews on DealerRater
Joanna McRae

Joanna McRae

Service Advisor
Dealership Experience 4 months
Industry Experience 4 months
Hello, my name is Joanna McRae, and I’m an Automotive Service Advisor at Germain Mazda West. I’m happy to be back in Ohio and grateful to be part of such a supportive service team. My parents both owned their own businesses, and one of the most meaningful lessons they taught me was the importance of exceptional customer service. I’ve carried that lesson with me throughout my career, always striving to make every client feel welcomed, valued, and cared for—just as I would a guest in my own home. I’m proud to be part of our service family and to work alongside a team that shares the same commitment to taking great care of our clients.
Recent Reviews

Sep 09, 2026

Dealership Rating
Employee Rating

Germain Mazda West was a great experience.

Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted.

Jun 25, 2026

Dealership Rating
Employee Rating

I love going to Germain Mazda West that's where I

I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris

Jun 13, 2026

Dealership Rating
Employee Rating

Always very polite, explains everything including the

Always very polite, explains everything including the video taken of the service dept, invites us to have coffee snacks.

View More Reviews on DealerRater
Collin Binegar

Collin Binegar

Internet Sales
Contact Me
Dealership Experience 2 years 4 months
Recent Reviews

Sep 09, 2026

Dealership Rating
Employee Rating

My experience with Germain Mazda West was a very

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain

May 02, 2026

Dealership Rating
Employee Rating

We were pleased with the high-quality service exhibited

We were pleased with the high-quality service exhibited by every employee with whom we interacted.

View More Reviews on DealerRater
Logan Meszaros

Logan Meszaros

Experience Guide
Contact Me
Dealership Experience 7 months
Industry Experience 3 years 4 months
Hi, I’m Logan, and I’m here to help you find the perfect new vehicle! Originally from Youngstown, Ohio, I’m a lifelong Pittsburgh fan who moved to Columbus to attend The Ohio State University. Along the way, I discovered a true passion for the automotive industry and helping people find a vehicle they love. My goal is to make your car-buying experience simple, transparent, and stress-free from start to finish. I look forward to meeting you and helping you drive home in a vehicle you’ll love!
Recent Reviews

Jun 28, 2026

Dealership Rating
Employee Rating

I had a great experience in my 2 visits.

I had a great experience in my 2 visits. I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staff was extremely friendly and informative.

View More Reviews on DealerRater
Breanna Moreland

Breanna Moreland

Internet Sales
Contact Me
Dealership Experience 10 months
Recent Reviews

Jun 28, 2026

Dealership Rating
Employee Rating

Process from 1st communication online to in the door was

Process from 1st communication online to in the door was straightforward and all staff was responsive. John was very personable and easy to work with.

View More Reviews on DealerRater
Regan Ward

Regan Ward

Internet Sales
Contact Me
Dealership Experience 11 months
Industry Experience 11 months
Hi, I’m Regan and I proudly serve in the Internet Department. My goal is to make your vehicle search as seamless and stress-free as possible from the very first click to the final handshake. I have a true passion for caring for others and making sure every customer feels heard, valued, and supported throughout the process. While I’m newer to the automotive industry, I’m incredibly eager to learn, grow, and continue building my career with the Germain Family. I’m committed to providing an experience that’s smooth, transparent, and tailored just for you.
Recent Reviews

Jul 25, 2026

Dealership Rating
Employee Rating

John was very helpful, and he made the process as smooth

John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor.

View More Reviews on DealerRater
Joslyn Dowell

Joslyn Dowell

Internet Sales
Contact Me
Dealership Experience 2 months
Industry Experience 2 months
Hello, my name is Joslyn and I proudly work in the internet department!  My goal is to help guide you in the right direction to find a vehicle you love, paired with kindness, patience and empathy! I enjoy helping others and building connections. I love the color purple, my favorite animals are pigs, and I love listening to all types of music.  No matter whether you have questions or are looking for your forever vehicle, I am happy to help!         
View More Reviews on DealerRater
Amy Dugger

Amy Dugger

Service Advisor
Dealership Experience 2 months
View More Reviews on DealerRater
Sherri Padilla

Sherri Padilla

Experience Guide
Contact Me
Dealership Experience 2 months
Industry Experience 8 years 5 months
Giving customers a great experience is a deeply rewarding career. I enjoy working to get you into the vehicle that best suits your needs. Through Mazda, we also add a luxurious touch of detail to make your driving time a pleasure while providing the safest car brand in America. Looking forward to getting you into the car of your dreams.
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    John Bechtel
    Michael O'Brien
    Philip Ramirez
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    John Bechtel

    John Bechtel

    Experience Guide

    67 Reviews
    Michael O'Brien

    Michael O'Brien

    Experience Guide

    18 Reviews
    Philip Ramirez

    Philip Ramirez

    Experience Guide

    31 Reviews
    Skyler Pollock

    Skyler Pollock

    Experience Guide

    33 Reviews
    Eric Henry

    Eric Henry

    Experience Guide

    9 Reviews
    Jacob Warden

    Jacob Warden

    Experience Guide

    7 Reviews
    Collin Binegar

    Collin Binegar

    Internet Sales

    2 Reviews
    Regan Ward

    Regan Ward

    Internet Sales

    1 Review
    Logan Meszaros

    Logan Meszaros

    Experience Guide

    1 Review
    Breanna Moreland

    Breanna Moreland

    Internet Sales

    1 Review
    Sherri Padilla

    Sherri Padilla

    Experience Guide

    Joslyn Dowell

    Joslyn Dowell

    Internet Sales