Frequently Asked Questions

Open Today! Sales: 9am-6pm | Call us at: 614-696-5715

 

General Questions:

Q: Do you have 2023 models in stock?

A: Yes, we have the latest 2023 Mazda models available! Visit us online or in-person to explore our Mazda selection!

Q: Do I need an appointment to test drive any of your vehicles?

A: No, you do not need an appointment to test drive any of our vehicles, but it is recommended to book a test drive to make sure we have the specific model ready for you.

Q: How do I know what price to expect for a particular vehicle?

A: Our sales team can provide you with a price estimate for any vehicle you are interested in, and we also offer online resources to help you research pricing information.

Service Questions:

Q: How do I know when my vehicle needs service?

A: Your vehicle’s owner’s manual will provide recommendations on when to bring your Mazda in for service, and our service team can also provide you with information on recommended service intervals based on your vehicle’s make and model.

Q: Where can I schedule a service appointment?

A: We offer online scheduling for service appointments. Visit us online and book a service by filling a service form or by call us today!

Q: What to do when my car overheats?

A: If your car overheats, it’s important to take action immediately to prevent further damage to your vehicle. The first thing you should do when your car overheats is to pull over and turn off the engine. It will help prevent further damage to the engine and other components. If you’re driving on a highway or busy road, try to find a safe spot to pull over, such as a parking lot or a side street. It’s also a good idea to open the hood to allow the engine to cool down.

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Get Directions

1345 Auto Mall Parkway, Columbus, OH, 43228
Germain Mazda West 39.9284355, -83.1277162.
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